Who we are

Our Approach


Working in fragile settings is challenging

People’s needs in vulnerable situations fluctuate quickly and often. Relief International has the agility and expertise to design and deliver relief, recovery, and development solutions that meet these needs where they’re at.

Our work in fragile settings focuses on four key sectors: health and nutrition; education; economic opportunity; and water, sanitation, and hygiene. All the work we do in these areas is underpinned by protection measures that ensure groups with high vulnerability or special needs have access to critical services.

Another hallmark of Relief International is integrated programming. Why? It’s unlikely that someone living in a fragile setting has only one need. We take a holistic look at problems and potential solutions, allowing us to design interconnected programs that mount an attack from multiple angles. That’s how we build resilience and sustainably improve lives.


Khartuma Lamar, 22, planted a kitchen garden after training, support, and a referral when her daughter Susan, 2, was a patient being treated for malnourishment.

© Elie Gardner/RI

Systems Approach

Before we can start working, we have to understand the context of the setting we’re entering. We use a “systems approach” to explore the essential question: what existed before the crisis struck?

Using a systems analysis equips Relief International to design solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, our work lays the foundation for long-term, sustainable change.

Measuring Progress

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Accountability is the driving force of Relief International’s efforts to measure our impact. We’re committed to monitoring, evaluating, and learning from our projects throughout their life cycle. These processes equip us to practice adaptive management, and, ultimately, to learn from any mistakes and correct course if a project is not optimally meeting the needs of the communities we serve.


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Jordan. Elie Gardner/RI

Risk Management in Fragile Settings: A Toolkit for Field Practitioners

Relief International has developed a toolkit to guide the management of our day-to-day operations when full access to communities in vulnerable situations is not possible.

Featured Resources

South Sudan. Elie Gardner/RI

Accountability to Communities Framework

Accountability and transparency are central to Relief International's work.

Jordan. Elie Gardner/RI

Monitoring, Evaluation & Learning

Relief International is committed to measuring our impact.

Contact Us

Our management staff supports the global Relief International network from the following offices:

Alliance Entities