The Director of Global Supply Chain & Operations is responsible for the high quality, efficient, and compliant execution of Relief International offices and field operations. This encompasses operations at the global, regional and country offices, including supply chain, logistics, travel, insurances, facilities, administration, etc. and incorporates ensuring that the staff at all levels are trained and managed to perform their responsibilities at a high level.
The Director of Global Supply Chain & Operations is responsible for setting strategy, policy and processes for the efficient, effective and compliant execution of supply chain and operations, especially field operations, including procurement, inventory management, logistics, administrative processes, office premises, travel, insurances, etc. This includes leading regional operations personnel who ensure adequate capacity at the country level, driving compliance at the country level, ensuring adequate support for these functions at the regional level, and managing operations and IT staff for the global support offices.
The scope of Operations is broad. Traced to the country level, it includes supply chain management, logistics, offices and work tools, assets and insurance, staff movement, execution of safety and security preparedness, travel, IT; and administration, as well as the policies, procedures and personnel to execute all of these elements in an efficient, safe and compliant manner for ongoing programming and rapid deployment situations. This mandate does NOT include program planning or management. Rather, Operations works in close coordination with Programs to ensure that program team members have the rights tools and support available at the right time and place to be able to do their jobs and, indeed, that the team members are able to get to the right place at the right time. Therefore, it will require close cooperation throughout the project life cycle, from design to close-out.
The Director of Global Supply Chain & Operations will have direct line management for the Global Operations team who develop and document global policies and standards for processes; support global office initiatives and provide capacity building to regional and country level operations colleagues.